CONSTANCE KANINGANA KANGALI
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Social Services Director | Project Management & Child Welfare Specialist
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Dedicated, results-driven Social Services Executive and Project Manager with over 15 years of progressive leadership experience in child protection, community development, foster care/adoption management, and sponsor relations. Holds a Master of Criminal Justice and a Bachelor of Social Work, backed by extensive professional certifications in Project Management, Risk Management, Child Psychology, and Human Resource Management. Proven track record in strategic planning, regulatory compliance, multi-stakeholder collaboration, and resource optimization across high-impact non-governmental organizations.
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Contact Info
Email: constancekangali@gmail.com
Phone: +260 977 961 577
Work Experience
Director of Social Services
The Fatherless Generation Zambia
Strategic Leadership: Oversee comprehensive project planning, execution, and evaluation for all social service initiatives, ensuring alignment with organizational goals.
Resource Management: Manage staff, operational budgets, and physical resources to ensure high-efficiency service delivery and sustainability.
Regulatory Compliance: Direct organizational compliance with national child protection regulations, social welfare policies, and legal standards.
Community Engagement: Facilitate targeted community outreach programs and educational initiatives to support vulnerable children and families.
Stakeholder Coordination: Drive cross-functional collaboration with community leaders, government bodies, and partner organizations to expand service reach.
Foster Care & Adoption Officer
Alliance for Children Everywhere | 2020 – 2023
Family Assessment & Matching: Conducted rigorous psychological and social assessments of prospective foster and adoptive families, successfully matching children with suitable environments.
Case Management & Support: Delivered ongoing guidance, counseling, and home visits to evaluate family dynamics and support transition processes.
Stakeholder & Legal Liaison: Coordinated directly with social workers, legal professionals, court officials, and birth parents to streamline adoption and placement workflows.
Legal & Regulatory Adherence: Enforced strict compliance with legal procedures and national regulatory frameworks for foster care and child adoption.
Training & Advocacy: Developed and delivered educational sessions for foster/adoptive parents on child care and developmental needs while advocating for children's best interests.
Sponsor Relations Field Officer
Children International Zambia | 2014 – 2020
Relationship & Retention Management: Cultivated and maintained key relationships with international and local sponsors to maximize retention and ongoing program funding.
Beneficiary Communication: Managed communication pipelines between sponsors and program beneficiaries, ensuring transparent reporting and impactful storytelling.
Site Visits & Event Coordination: Organised and facilitated sponsor visits, site inspections, and community engagement events.
Database & Impact Tracking: Maintained accurate interaction records and beneficiary updates using dedicated sponsorship databases; generated timely impact reports for donors.
Issue Resolution: Monitored sponsor satisfaction levels and resolved inquiries or administrative challenges proactively.
Project Coordinator
Ambulance Services of Zambia | 2008 – 2010
Project Supervision: Managed day-to-day project operations, emergency response logistics, and staff schedules to ensure rapid service execution.
Resource Optimization: Supervised resource distribution, maintained fleet reporting, and monitored service delivery standards across operational targets.
Education History
University of Africa
Master of Criminal Justice
The University of Zambia
Bachelor of Social Work (BSW)
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