Dalitso Phiri
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Business Administration & Operations Specialist
Seeker and Occupations
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A highly organized, results-driven Business Administration graduate with over a year of hands-on experience in production operations, paired with a proven track record in financial sales and client relations. Adept at coordinating cross- functional teams, managing inventory, and optimizing workflows to drive productivity and reduce operational costs. A proactive team player with exceptional analytical, problem-solving, and communication skills, eager to contribute operational efficiency and strategic growth to a dynamic organization.
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Contact Info
Email: phiri.e.dalitso@gmail.com
Phone: +260 967 860 691
Skills
Operations & Production: Process Optimization
Inventory Management
Quality Control
Safety Compliance (HSE/PPE) Sales & Relationship Management: Client Acquisition
Relationship Building
Stakeholder Management
Market Position Analysis Interpersonal & Professional: Analytical Problem-Solving
Team Leadership
Adaptability
Clear Communication Technical Skills: Computer Literacy (MS Office Suite: Word
Excel
PowerPoint)
Data Entry & Reporting
Work Experience
Sales Consultant
PRUDENTIAL LIFE ASSURANCE LIMITED | 12/2024 – 12/2025
-Consistently exceeded quarterly sales targets by up to 50% through aggressive customer acquisition and market penetration strategies.
-Developed and nurtured strong, trust-based relationships with clients and stakeholders within a highly competitive market environment.
-Established and sustained a robust brand presence, successfully positioning Prudential's financial products against rival services.
Plant Operator, Loader Operator
AFRICAN EXPLOSIVES CHEMICAL INDUSTRIES (AECI) MINING EXPLOSIVES PLC (Mufulira)
Plant Operator | 09/2023 – 09/2024
Conducted rigorous daily equipment and safety inspections, ensuring consistent production output in alignment with site targets.
Implemented strict environmental hazard controls and safety protocols to support a proactive, zero-harm workplace.
Upheld rigorous health, safety, and personal protective equipment (PPE)
requirements to minimize operational accidents and risks.
Loader Operator | 01/2016 – 12/2017
Operated heavy machinery safely and efficiently, ensuring full compliance with national and site-specific safety regulations.
Maintained seamless communication with multi-location teams to keep operational activities aligned with strict work schedules.
Kept the workspace organized and clean, actively mitigating safety risks and eliminating preventable operational downtime.
Education History
Zambia Catholic University
Bachelor of Business Administration (BBA) | 2018 - 2024
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