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Janet Bowa

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Dynamic, result-oriented Business Administration Professional with over 5 years of progressive experience spanning financial accounting, sales supervision, inventory management, procurement support, and administrative management. Proven track record across commercial retail, wholesale, renewable energy, and international NGO sectors (including Care International and ETG Group). Expertise in optimizing workflow efficiency, reducing operational costs, maintaining strict budget controls, and delivering high-value sales growth. Proficient in SAP, Advanced Excel, and Financial Reporting Tools.

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Contact Info

Email: janetbowa11@gmail.com
Phone: +260 976 366 408

Skills

Financial Accounting & Reporting
Inventory & Stock Management
Budgeting & Cost Control
Accounts Payable & Receivable
Sales Supervision & Customer Service
Procurement & Supply Chain Support
Monitoring & Evaluation
Team Leadership & Staff Training
Bank Reconciliations & Payroll Processing
Data Analysis & Forecasting
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
SAP Accounting System
Inventory & Stock Tracking Systems
Financial Reporting Tools
Digital Marketing
Data Entry
Data Analysis and Reporting Systems

Work Experience

Sales Executive
DS Solar Zambia |  2026
Manage a key portfolio of 50+ corporate and residential clients, driving sales of solar panels, inverters, and clean energy solutions. Consistently exceed quarterly revenue targets by 110% through proactive customer relationship management and structured outreach. Negotiate strategic terms with suppliers and B2B clients, successfully reducing procurement costs by 10% through bulk purchase arrangements. Process purchase orders, generate invoices, track end-to-end deliveries, and maintain a 98% customer satisfaction rating. Train and mentor incoming sales representatives on product specifications and sales techniques, improving overall team performance by 25%.
Sales Supervisor
Momo's Food Suppliers |  2024 - 2025
Supervised daily retail operations and led a team of cashiers in a high-volume meat products supply company. Overhauled inventory tracking and stock rotation procedures, reducing stockout incidents by 40% and keeping bad debts below 2%. Designed and executed targeted promotional campaigns and customer loyalty programs, driving a 25% increase in repeat orders. Analyzed weekly sales data to refine product assortments and pricing strategy, directly contributing to expanded annual profit margins. Conducted structured weekly team training sessions, resulting in higher sales conversions and improved customer feedback scores.
Payments Processor / Accounts Assistant
ETG Inputs (ETG Group) |  2022 - 2023
Processed high-volume vendor payments and invoices utilizing SAP and MS Excel, managing daily transactions exceeding ZMW 100,000 with 100% reconciliation accuracy. Automated manual voucher entry workflows, cutting overall transaction processing time by 50% and minimizing entry error rates. Managed daily cash deposits, ledger postings, and bank reconciliations, proactively identifying and resolving account discrepancies. Prepared monthly financial summaries and supporting document schedules for internal management decisions and statutory audits.
Sales Assistant
Waluz Beauty & Health Shop |  2020 - 2021
Processed 200+ daily credit/debit and POS transactions, sales receipts, and returns with zero margin of error. Built strong customer rapport and delivered tailored product advice, driving a 35% growth in customer loyalty sign-ups.
Administrative Assistant
Care International |  2013 - 2019
Coordinated administrative, logistics, and departmental budgeting operations for complex donor-funded development projects. Managed event planning and procurement budgets up to ZMW 200,000, achieving 100% compliance with zero budget overruns. Served as the primary liaison between Finance, Program leads, and external stakeholders to ensure seamless communication and project delivery. Compiled and formatted donor financial summaries and field activity reports, guaranteeing timely compliance with international NGO standards.
Stock Clerk / Inventory Assistant
River Motel |  2009
Maintained accurate ledger records of stock movements, performed periodic physical counts, and assisted with purchase order processing.

Education History

Supershine University, Zambia
Bachelor of Business Administration (BBA)
University of Zambia (UNZA), Lusaka, Zambia
Diploma in Business Administration

Resume / CV Document

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