Adastinah Namweemba Namachila
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Banking & Finance Professional
Seeker and Occupations
Details
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Lives in Lusaka, Zambia
A motivated Banking and Finance professional with a degree in Banking and Finance and practical experience in bank reconciliation, financial administration, ATM operations, customer service, transaction processing, and data management. Demonstrates the ability to investigate financial discrepancies, maintain accurate records, process customer transactions, and support banking operations. Possesses strong analytical, communication, problem-solving, and organisational skills, with a commitment to accuracy, confidentiality, and teamwork.
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Contact Info
Email: adastinahnamwemba@gmail.com
Phone: +260 979 971 092
Skills
Bank Reconciliation and Account Management
Financial Record-Keeping and Reporting
Transaction Processing and Verification
Investigation of Financial Discrepancies
Customer Service and Relationship Management
Banking Operations and ATM Support
Account Opening and Customer Due Diligence
Data Entry and Information Management
Financial Administration
Sales and Business Development
Market Research and Intelligence Reporting
Report Writing and Documentation
Problem-Solving and Analytical Thinking
Teamwork and Time Management
Communication and Presentation Skills
English
Nyanja
Tonga
Work Experience
Bank Reconciliation Officer
Sky Infor Tech | 2024–2026
Perform bank account reconciliations to support the accuracy and completeness of financial records. Investigate discrepancies and identify differences between financial records and transaction statements. Maintain organised records of financial transactions and reconciliation activities. Prepare reports relating to reconciliation findings and outstanding discrepancies. Support the processing and verification of financial transactions. Assist in maintaining accurate financial information to facilitate effective reporting and decision-making.
ATM Custodian
Armguard Security Limited | 2023–2024
Received cash on behalf of client banks in accordance with assigned operational procedures. Assisted customers with ATM-related transactions and general service enquiries. Guided customers on the correct use of automated teller machines (ATMs). Provided customer support to help resolve basic ATM usage concerns. Supported the delivery of reliable customer service while adhering to operational procedures.
Banking Clerk
National Savings and Credit Bank (NATSAVE) | 2023–2024
Received and processed salary schedules in support of banking operations. Responded to customer enquiries and complaints, providing appropriate assistance and guidance. Promoted banking products and services to existing and prospective customers. Prepared vouchers and supported routine administrative and documentation tasks, including filing and printing. Made follow-up calls to customers and conducted call-backs as required. Received account-opening applications and assisted with account-opening procedures. Supported the reactivation of dormant or inactive customer accounts in accordance with applicable procedures. Checked customer documentation to ensure that Know Your Customer (KYC) requirements were met. Received and processed customer instructions in accordance with established procedures. Assisted customers with balance enquiries and other routine banking requests.
Data Analyst / Data Entry Clerk
Afripak Limited | 2014–2014
Undertook data entry and supported the maintenance of organisational records. Assisted with the handling, organisation, and updating of data. Supported data-related administrative activities to facilitate accurate record management.
Office Assistant
Dangwe Enterprise | 2007–2008
Supported the coordination of daily business operations and routine administrative activities. Communicated with clients to provide relevant information about products and services. Assisted in maintaining client relationships and addressing customer enquiries and concerns. Supported business development activities, including identifying prospective clients and sourcing new business opportunities. Assisted with the preparation and delivery of business proposals and presentations. Participated in client negotiations and supported efforts to secure business opportunities. Helped coordinate operational activities and perform other duties assigned by management.
Education History
University of Lusaka (UNILUS), Lusaka, Zambia
Degree in Banking and Finance | Completed in November 2022
Zambia Institute of Banking and Financial Services, Lusaka, Zambia
Certificate in Bank Teller | Completed in December 2016
Zambia Institute of Banking and Financial Services, Lusaka, Zambia
Diploma in Banking and Finance | Completed in December 2013
Zambia Institute of Banking and Financial Services, Lusaka, Zambia
Certificate in Banking and Finance | Completed in December 2012
Njase Girls Secondary School, Choma, Zambia
Grade 12 Certificate | Completed in 2000
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