Bertha Kasongo
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PROFESSIONAL EDUCATOR & CUSTOMER RELATIONS SPECIALIST
Seeker and Occupations
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Dedicated, versatile, and highly organized professional with a solid background in secondary education, classroom management, community development, and corporate client relations. Proven ability to easily adapt to dynamic environments, facilitate effective communication, and achieve organizational goals. Holds a Secondary Teachers Diploma and is officially registered with the Teaching Council of Zambia (TCZ). Blends pedagogical expertise with valuable experience in financial consulting, sales development, and field operations to deliver outstanding results in collaborative team settings.
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Contact Info
Email: kasongobertha85@gmail.com
Phone: +260 77 0341333
Skills
Educational Leadership: Classroom Management
Lesson Planning
Cambridge Curriculum
Pupil Assessment
Tutoring Client Relations & Sales: Financial Consulting
Sales Strategy
Customer Service
Cash Management
Conflict Resolution Core Competencies: Interpersonal Communication
Team Collaboration
Time Management
Adaptability
Field Research
Reporting
Work Experience
Field Officer
Community Climate Solutions | 2026
Facilitate community sensitization campaigns and education on sustainable environmental practices.
Coordinate local stakeholder engagements, collecting field data to support project planning and reporting.
Apply analytical and problem-solving skills to manage community queries and drive project adoption.
Mobile Teacher
Golden Minds Teachers | 2025
Conducted mobile and personalized educational sessions for diverse groups of learners.
Customized learning plans targeting individual learning paces, leading to marked academic improvements.
Built and maintained positive, collaborative relationships with parents and administrative staff.
Sales Assistant
Hollard Life Insurance | 2025
Promoted and marketed life insurance packages to prospective clients, achieving monthly registration targets.
Handled client inquiries, conducted comprehensive needs analyses, and recommended suitable financial products.
Maintained accurate client database records and provided outstanding after-sales support.
Class Teacher
St Thomas Private School | 2024 - 2025
Instructed junior and senior secondary pupils (Grades 8–12) in Geography, History, and Civic Education.
Taught lower-level foundation classes (Reception to Grade 7) employing the international Cambridge Curriculum.
Formulated lesson plans, graded assessments, maintained student performance files, and managed classroom discipline.
Financial Consultant
Xtenda Finance | 2023 - 2024
Advised individual and corporate clients on credit facilities, loan structures, and savings packages.
Managed client loan applications from initial inquiry to final disbursement while adhering strictly to compliance codes.
Expanded company client acquisition through strategic community outreach and high-service standards.
Cashier
Geecee Marketing | 2019 - 2020
Managed fast-paced cash register systems, processed transactions, and reconciled daily financial balances.
Delivered friendly and prompt checkout service, resolving customer inquiries efficiently.
Sales Consultant
Okayest Life | 2018 - 2019
Drove business-to-customer retail sales, successfully generating high-volume weekly leads.
Assisted in organizing marketing events to build regional brand awareness.
Cashier
Beauty Parlour | 2017 - 2018
Handled booking schedules, processed electronic and cash payments, and prepared end-of-day sales reports.
Education History
Malcolm Moffat College of Education
Secondary Teachers Diploma | 2021 - 2023
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