National Ombuds Zambia

Job Overview

The National Ombuds in Zambia, as designated neutral professionals, will build awareness, promote prevention, nurture child participation, and enable children and young people to be safe in all SOS CV programs and services.

Key Responsibilities

• Adhering to the principles of confidentiality, independence, informality and impartiality.
• Guiding a fair process through listening and supporting.
• Utilizing dispute resolution skills.
• Identifying trends and making recommendations to Zambia SOS Children’s Villages.

Requirements

• Minimum 5 years demonstrated experience in one of the following fields: ombudsperson, mediation, child safeguarding, child protection, or child rights.
• Bachelor’s or higher degree in a relevant area such as child rights or child protection, child and youth studies, mediation, social work, child psychology, safeguarding or psychosocial wellbeing, law, or equivalent.
• Minimum 3 years demonstrated experience in working with children and youths.
• Legal right to live and work in Zambia.